Privacy Policy

This privacy policy sets out how Elder&Green uses and protects any information that you provide when you use this website.

Elder&Green is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Elder&Green may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

This policy is effective from 10 March 2026.

Who we are

  • Elder&Green
  • Website: www.elderandgreen.com
  • Location: Based in Preston, United Kingdom
  • Email: sales@elderandgreen.com

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping
  • To improve our products and services
  • To send promotional emails about new products, special offers or other information which we think you may find interesting (only where you have given consent)
  • To contact you for market research purposes where appropriate
  • To customise the website according to your interests
  • We may contact you by email, phone or post.

Lawful basis for processing

We process your information under the following lawful bases:

Consent

Where you have clearly agreed to us processing your personal data for a specific purpose (such as marketing communications).

Contract

Where processing is necessary to provide a service you have requested or agreed to receive.

Legal obligation

Where we are required to process your data to comply with legal requirements.

Legitimate interests

Where processing is necessary for our legitimate business interests, such as improving our website and services, provided your rights do not override those interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long we keep your data

We will retain personal data only for as long as necessary for the purposes explained above and to meet any legal, accounting or regulatory requirements.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use cookies to analyse website traffic, understand how visitors use our site, and improve website performance and user experience.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you may choose whether or not to provide your information
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may withdraw your consent at any time by contacting us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights under UK GDPR

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request erasure of your data where applicable
  • Restrict or object to the processing of your data
  • Request transfer of your data to another provider (data portability)
  • Withdraw consent at any time where consent is the lawful basis for processing

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Contact

If you would like a copy of the information held on you or have any questions about this policy, please contact:

  • Email: sales@elderandgreen.com
  • Location: Preston, United Kingdom
Cookie Notice

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You can find out more in our Privacy Policy & Cookie Policy.